Reviews of N S Rickett Roofing Ltd

No amount of praise we could give Neil & V would do them justice.

Gentlemen (old school), comfortable to be around, trusting, friendly, approachable, sympathetic, committed, and perfectionists! Conscientious, tidy, flexible, dedicated, on time, efficient and knowledgeable, would probably suit these 2 tradesmen that have worked so hard for us and care for their work.

**HIGHLY RECOMMENDED**

Neil and his colleague V are an absolute delight and we feel extremely pleased to have made the right decision to have employed them to carry out the work on our roof.

Neil came to our rescue the day after Boxing Day during his Christmas leave to investigate a leak that was discovered the day before. He spent 2 hours in poor weather conditions up on our roof to explore the cause of the leak, which was now running through our loft and down the hallway walls, which surprised us as no other roofer went up their ladder when they visited and just assumed as to what the issue may have been from ground level.

He took the time to describe the issues found in as much detail as he could so we understood the severity of the leak. Unfortunately the roof was in such poor condition after 8 years of neglect from the previous owners that the only solution was for us to replace the entire roof of our 3 bed semi detached house.

As the survey had not declared any issue with the roof, Neil kindly offered to supply us with a report confirming the current degraded state of the roof along with photos for us to send to support our complaint with the surveyors.

After Neil had left we felt so impressed by his service, his attitude and sympathetic nature towards the issue that we decided we were more than happy to have Neil carry out the required work.

Prior to Neil undertaking the work we had numerous questions to which Neil was happy to answer promptly and with no hesitation. He kept in constant contact about the plans for the work and advised us on matters such as tile type and colours.

Neil arranged everything including the hire of scaffolding and skip for the job which eased the burden on us.

Neil and V always turned up each morning on time (even when it had snowed!), with a smile on their faces and raring to go. They always gave it their 100% considering that over the week we had dustings of snow, light frost, rain and drizzle.

Both were happy to be left to their own devices and were glad to have the occasional cup of tea and biscuits (we insisted!) brought out to them.

Neil and V kept us updated with what had been done, and what they would tackle next. Each evening as they left, the roof was kept watertight ready for work the next morning.

Neil has a very professional appearance from his labelled van through to his branded work-wear, his customer service is exceptional.

We will always recommend Neil & V to anyone no matter the size of the job.

Neil and his colleague did a fantastic job. Due to the urgency, he arrived the next day to quote me and rearranged his work to fit me in the following day. He explained in full detail what was required, a really friendly genuine guy who takes pride in his work. He even cleaned out the guttering!

We would highly recommend Neil for any roof repairs without hesitation; polite and a pleasure to have met. Look no further if you need roof repairs.

Neil completed the new roof on our barn conversion which consisted of felt and battened roof, slated in Welsh slate, valleys, hips, dormers, velux windows, etc.

He did a great job, very professional and he certainly knows his trade very well. He left everywhere very tidy after completion.

I would recommend him to anyone.

Neil and his colleague did a great job. While they had ladders they cleaned out the gutter and replaced a couple of slipped tiles as well. I will definitely recommend them to friends.

Neil and his colleague completed the work within the estimated time, efficiently and with the minimum of mess. The final cost was well below his original quote for the job. He also gave me some advice on matters unrelated to the work undertaken. Of course, all this left me a satisfied customer and I have no hesitation in recommending him. His experience in the trade, along with his high number of favourable comments on this website, speak for themselves.

Neil and his colleague carried out a very professional service and it is clear he takes great pride in his work. From the first visit to give us a quote, Neil took time to explain the work required and made recommendations throughout the process. I appreciated his consultative approach and the hard work. We are very pleased with the finish and he has transformed a badly installed and leaking rook into a sound roof that will last for decades to come as will our peace of mind. Highly recommend N S Rickett Roofing to anybody.

Neil was recommended to me for this job by a friend. He and his team arrived very promptly and completed the work speedily and efficiently. They were polite and friendly and I felt confident in their workmanship. I would have no hesitation in recommending Neil myself.  

Neil and two other men came at the time specified. The work carried out once again was of a very high standard and completed in a very professional manner. We are so pleased we had Neil back to do the flat roof. He has always left the gardens clean and tidy, you wouldn't have known he had been here!

If you are looking for a 1st class roofer we have found a gem in Neil. His work is a very high standard, he is one of the 'Old School' and takes pride in his work, is punctual and can be relied upon. Neil and his colleague worked hard, and did above and beyond what was requested! Neil did such a very professional job on our roof we have already booked him to also do our flat roof.

I have relied on Neil's roofing expertise many times in recent years on various tricky projects and this one was no exception! Although not a large job the roof was difficult to complete due to the house being covered in hanging tiles on the front face of the building which made the lead work very difficult.

Neil did a fantastic job as usual with no fuss and at a very competitive price. As a tradesman myself I'm only too aware of how difficult it is to find the right people for the job. Neil will always be my first choice for any roof work and I cannot recommend him highly enough.