Reviews of File Genie

Ben was very down to earth and gave good advice. He cleaned up my PC and viewed other devices in the home.

This was our first experience of File Genie and we shall feel happy and confident to call on Ben in the future.

I have called on Ben for assistance several times. He never fails to be friendly, helpful, professional. I value him hugely, trust him completely and cannot recommend him highly enough. 100/10 every time!

Excellent service. Having found out I needed a new charger, he sent me the link to purchase the correct one and didn't charge me. Would recommend his services.

I would highly recommend Ben for his professional, honest and competent ability. Excellent service in all categories.

Ben was totally outstanding. He explained each step to me and promised a fast turnaround. 

I dropped off my laptop on the Monday around noon and it was ready to collect by the same time on Tuesday.

I cannot recommend Ben's services enough! Totally outstanding and great prices!

Have used Ben before so no hesitation in going to him as we trust him. He checked everything and informed us we needed a new laptop.

He was happy to advise us re which model we should buy. He then transferred all our existing data to the new laptop.

He's very patient and is always at the end of the phone if we need more information.

Thank you, Ben!

Ben quickly and efficiently transferred all my data from a dying PC to the new PC for a very reasonable cost.  I have used Ben in the past on a number of occasions and would not hesitate to recommend him. 

If you have a computer problem, go and see Ben.

It had been a long time coming in doing this essential upgrade to a new laptop but knew I had to take advantage of the January sales knowing that my Windows 10 laptop would expire this year.

Thank you Ben for making the process so seamless - this new quiet, fast and fabulous laptop is amazing!

Can highly recommend Ben. He advised me to update to Windows 11 as my existing computer would soon be out of date. He transferred all my files and set up what I required. Nothing was too much trouble and I am very satisfied with all his help and expertise to enjoy my computer once again.

We found Ben to be friendly and very helpful.

Ben diagnosed the fault with the many issues we were beginning to experience with Windows 10 and provided a good explanation as to why we should upgrade to Windows 11, which he duly carried out for us in a timely manner.

He provided an efficient service and we would recommend him and will use his expertise again in the future.