Reviews of File Genie
- Name:
- Ben Hemp
- Phone:
- 01733 306133
- Mobile:
- 07872 052751
Summary:
Dealing with "broken" phone screen.
Comments:
Summary:
Set up of new PC and transfer of photos and files from old PC.
Comments:
Excellent service and great advice on software to download. Highly recommended.
Summary:
Aim to resolve Anti Virus Protection issues and 'clean' PC.
Comments:
Ben was very down to earth and gave good advice. He cleaned up my PC and viewed other devices in the home.
This was our first experience of File Genie and we shall feel happy and confident to call on Ben in the future.
Summary:
Checked old laptop to see if suitable for upgrade to Windows 11. Unfortunately not; recommended new laptop and set it up.
Comments:
I have called on Ben for assistance several times. He never fails to be friendly, helpful, professional. I value him hugely, trust him completely and cannot recommend him highly enough. 100/10 every time!
Summary:
My laptop stopped charging and Ben found a solution in no time.
Comments:
Excellent service. Having found out I needed a new charger, he sent me the link to purchase the correct one and didn't charge me. Would recommend his services.
Summary:
Installation of new computer.
Comments:
I would highly recommend Ben for his professional, honest and competent ability. Excellent service in all categories.
Summary:
Comments:
Ben was totally outstanding. He explained each step to me and promised a fast turnaround.
I dropped off my laptop on the Monday around noon and it was ready to collect by the same time on Tuesday.
I cannot recommend Ben's services enough! Totally outstanding and great prices!
Summary:
Laptop wouldn't start, and we're not good with modern technology.
Comments:
Have used Ben before so no hesitation in going to him as we trust him. He checked everything and informed us we needed a new laptop.
He was happy to advise us re which model we should buy. He then transferred all our existing data to the new laptop.
He's very patient and is always at the end of the phone if we need more information.
Thank you, Ben!
Summary:
Transfer data from old to new PC.
Comments:
Ben quickly and efficiently transferred all my data from a dying PC to the new PC for a very reasonable cost. I have used Ben in the past on a number of occasions and would not hesitate to recommend him.
If you have a computer problem, go and see Ben.
Summary:
Migrating everything from old Windows 10 laptop to a new Windows 11 one.
Comments:
It had been a long time coming in doing this essential upgrade to a new laptop but knew I had to take advantage of the January sales knowing that my Windows 10 laptop would expire this year.
Thank you Ben for making the process so seamless - this new quiet, fast and fabulous laptop is amazing!
Was so annoyed as dropped my iphone after only 7 months. I wanted to take it to a reputable repair place. Ben was recommended to me and answered my email - advising on cost etc very efficiently.
Part arrived quickly and I booked my repair. Ben quickly assessed the phone and it turned out only my protective screen cover was smashed, how embarrassing!
Ben was very kind about it. I paid something for his time and trouble and felt extra silly! However, regardless of that, would not hesitate to use Ben again as he was responsive, knowledgeable and helpful.