Reviews of File Genie

Ben was a gentleman who knew his stuff, helpful, genuine, a great help. Great job, very thorough and professional, found the issue and explained everything. 

I would definitely use Ben again, great service. Definitely recommend to anyone with computer issue.

Ben worked miracles on this difficult work and managed to rescue all my valuable data and photos which I thought had been lost.

Ben also managed to inform me what he was doing in simple terms that I could understand.  His charges were extremely reasonable. 

I would recommend his services to everyone and I will certainly be using him in the future.

After speaking to Ben he recommended updating software. Brilliant.. computer works as new.

Ben is always (I have used him a number of times) polite, helpful, and explains what he is doing. His charges are also very reasonable.

Ben, to me, is like the 4th Emergency Service! When PC/work is so critical and I get a problem, Ben is always my immediate port of call. 

I am sure there must also be a superhero I could liken him to, as he always saves the day.

To my most desperate situation today, when my PC would not switch on, to having it all up and running within just over an hour of contacting Ben.

Thank you so much Ben, I don't know what I would do without you!

Ben responded quickly to my initial query about whether he could, and how he would fix the problems I was having. He provided accurate timescales about how long the work would take and we agreed the cost for each job in advance. There was no ‘add ons’. You pay what Ben quotes.

He was available at the agreed times to take delivery of my equipment, and again when the work was complete. He even did my job when someone couldn’t get their work to him, so I got my laptop back earlier than expected.

Everything was most satisfactory. I would highly recommend Ben, and will ask for his help again, when something goes wrong.

Thank you.

Ben deals with computer issues effectively. First class service all round. 

Ben is the most dependable, accommodating, honest guy and I really don't know what I would do without him.

As soon as anything goes wrong, he is on the case! He has helped me and my staff members on so many occasions, several of which were emergencies.

His customer care is exceptional and I would highly recommend him to anyone who requires any technical support.

Thanks Ben; I really appreciate all that you do.

Prompt and efficient service. Not being a computer savvy person at no stage was made to feel stupid. 

One very happy 89 year old lady who can now be in contact again with her family who are world wide. Many thanks Ben.

I needed a new battery for my iPhone 6s plus so rather than messing about we arranged for Ben to do this at the Booth Networking event.

He got to use this as a demo and I got to save time by not having to make a special trip to get a battery replacement.

Top job, great stuff! Cheers Ben and thank you so much xx