Much more than just a recommendation...

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Review of work in Bray

Review Date:
11th April 2012

Summary:

Gas boiler breakdown.

Comments:

His company is well named. This jolly, efficient, knowledgeable fellow was recommended by other tenants in the block where I live. He came in smiling and was still smiling when he left.

The job was carried out in the shortest time and I was impressed with his honesty and diligence. I wholeheartedly recommend that if you have a central heating system that needs looking after then Lee is the man for the job!!

Review of work in Peterborough PE2

Review Date:
10th April 2012

Summary:

Boiler service and review of efficiency.

Comments:

In all my experience with plumbers, this is the first time that I have had one that was so quick to respond and so efficient.

Lee was punctual, very personable and presented the necessary identification and paperwork to ensure all operators guidelines were adhered to, without me having to request it.

He provided a full print out of readings and his service was cheaper than all others in the area.

He then sent a follow-up email the next day to check that everything was okay and he attached a proper receipt for the work carried out - great communication and professionalism.

I have been very impressed with Lee and will certainly use him again and will recommend.

Review of work in Peterborough

Review Date:
4th April 2012

Summary:

Fitting new sink

Comments:

I have used Smile on numerous occasions and have always found Lee to be reliable, flex1ble and good value for money. I have also availed of his services for my business (care home) and community homes and again I have nothing but positive comments to make.

Review of work in Old Fletton, Peterborough

Review Date:
22nd March 2012

Summary:

Installed a new condensing combi boiler and arranged for an upgrade to my domestic gas connection.

Comments:

Getting a new boiler is a major purchase and I am really glad that I used Lee. From the written quote (which was broken down into all aspects of the job), Lee took all our requirements into consideration and demonstrated excellent communication and kept me informed throughout the entire project.

He was friendly, professional, thorough, conscientious, industrious, methodical and he definitely takes pride in his work.

He has extensive knowledge and experience with all plumbing and heating components and this is reflected in his work.

He was also very punctual, clean and tidy and he carried out the job with the minimal amount of disruption to our household i.e., he cleared up each evening and ensured that we had full use of our kitchen area (which is where the new boiler was installed).

The service provided definitely represented best value for money and I have no hesitation in highly recommending Lee to anyone.

Review of work in Mablethorpe

Review Date:
21st March 2012

Summary:

Installation of 2 combi boilers.

Comments:

Top rate job. Lee has worked well for us for a couple of years now and we would give him 10/10 always.

Review of work in Orton Southgate

Review Date:
19th March 2012

Summary:

New boiler installation.

Comments:

Lee was excellent from start to finish, and provided us with a quality boiler installation at an exceptionally good price. He was extremely punctual and, because he cleared up everything at the end of the day, we wouldn't have known he was here!

He was very accommodating to our needs and scheduled the work around our agenda. His after sales service was also excellent.

We typically source our traders from Safe Local Trades, so I am delighted that Lee is now a member as he is the perfect candidate for the scheme.

All in all a fantastic job was done, for a fair price, and I would recommend Lee 100%.

Review of work in Orton Waterville, Peterborough

Review Date:
19th March 2012

Summary:

Complete new heating system.

Comments:

Our old original boiler was over 20 years old and needed replacing. Lee was the perfect choice for the job and I was so impressed that I now actually go out of my way to recommend him to everyone.

He is a true gentleman. We are both in our 70s and we felt that ourselves and our property were treated with respect. He put dust sheets down and every night he cleared everything up.

Lee's knowledgeable of plumbing and heating is first class and his prices are fair and transparent. He is also a trustworthy, honest and reliable individual.

We recommend him without hesitation.

Review of work in Peterborough

Review Date:
10th January 2012

Summary:

Servicing of boiler and other plumbing work, plus an emergency call out for mains tap replacement.

Comments:

We have always been very pleased with the work carried out by Lee from Smile Plumbing & Heating. Work is always done to a very high standard and on time. When our mains tap burst inside the house due to the cold winter, Smile Plumbing & Heating responded to our call immediately and sorted the problem rapidly.

We would have no hesitation in recommending Smile Plumbing & Heating to anyone as an honest and trustworthy service.

Review of work in Bretton, Peterborough

Review Date:
6th January 2012

Summary:

Replaced pump and radiator.

Comments:

Have used Smile on a number of occasions have always been very happy with his work and price. He also looks after my elderly Mothers central heating system and has always been very kind and patient with her.

He has also carried out work at my place of employment on my recommendation, and they were very pleased with the work too.

Would, and do, recommend Smile to all my friends and family.

Review of work in Thorney

Review Date:
10th November 2011

Summary:

Boiler servicing & plumbing in of new bathroom fittings

Comments:

Lee has an excellent attitude to his work and I always felt that he genuinely cared about doing the right thing by his customers. He is honest, reliable and friendly and I had no qualms about leaving him working alone at my house with my dog whilst I was out at work.

Whenever I had an impromptu job he would make a conscious effort to fit it in as soon as he possibly could, though in all honesty I would have waited if necessary as he is by far the best plumber I have dealt with.

I have since moved away from the area and I recommended Smile to the buyer of my house as well as friends.

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