Reviews of N S Rickett Roofing Ltd

Great service. He answered the phone, responded to texts quickly, turned up when he said he would, told me what he was going to do and did it very quickly and was very personable through the whole process.

These may seem like basic things (it was a simple job) but it's these basic customer service things that are so important. For example, another roofer I contacted never responded to my voicemail. Neil has gone in my contacts list and I won't be using anyone else. 

Came..quoted..job done.  Kept in contact, came when arranged, neat, quick and tidy work.  

Neil is a busy tradesman which is always a good sign, he gave us a couple of quotes for different types of roofs and discussed both options.

Neil arrived each day and worked in both the rain and sun, he discussed the work throughout and the roof was finished as planned, we are really pleased with the roof and the service received by Neil.

Neil arrived this morning to inspect the issue with the roof valley and repaired it immediately and very efficiently at a reasonable cost.

He is a very pleasant gentleman and his service was exemplary.

I would have no hesitation in recommending him to anyone.

Neil is an extremely professional and knowledgeable person.  He helped us at short notice when another company had let us down and ripped us off.  The work was completed to a high standard, I highly recommend his work.

Responded to our initial query, kept in touch, and did a good job for us. It seems no job is too small, ours was very small. Very honest and reliable.Will recommend and use him again.

Neil was polite, efficient and reasonably priced. Very pleased with the work and I would recommend him. I have his number stored for any other issues that arise as I would use him again. 

Neil was professional and friendly. He came out to see me within a couple of days of my call. He is very knowledgable and was able to give me the second opinion and assurance that I was looking for.

Neil was polite and professional. Very happy with standard of work.

I would not hesitate to recommend him.

Neil came out and examined the work that was required and explained that the valley between two sections of roofing needed to be replaced. He promptly provided us with an estimate for the work and a timescale for its completion. In fact he did the work earlier which was an unexpected bonus. Neil’s work appears to be of a very high standard and the completed repair looks far more professional than the original. We found Neil to polite and professional and for the work completed value for money. We would definitely recommend him.