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Review of recommended plumber in Peterborough

Review Date:
7th January 2021

Summary:

Replaced ball valve in cistern.

Comments:

On time - no time wasted and declined to do a job because he said we wouldn't get any benefit from spending the money.  Greatly impressed.

Review of recommended plumber in Orton Southgate, Peterborough

Review Date:
12th November 2020

Summary:

Tap fitting and new flusing system for toilet - plus change of dishwasher valve.

Comments:

Paul was excellent - took the job on at short notice and even did an extra job for me while he was here. Very reasonable price and would be happy to recommend.

Review of recommended plumber in Longthorpe, Peterborough

Review Date:
23rd September 2020

Summary:

Installation of two new radiators.

Comments:

Paul is a very pleasant man and made me feel at ease straight away.

He was punctual, very tidy and did an excellent quality job at a very reasonable price.

Once installed, he tested the radiators and they were working perfectly.

I am very pleased with his work and would highly recommend Paul to anyone. 

Review of recommended plumber in Hampton Vale, Peterborough

Review Date:
18th August 2020

Summary:

Various plumbing repairs around the house.

Comments:

I am very satisfied with work that Paul has carried out for me today.

Very efficient & right price.

Review of recommended plumber in Peterborough

Review Date:
18th August 2020

Summary:

Repaired seized mains stop cock and changed kitchen mixer tap. 

Comments:

Prompt, quick and tidy job. We plan to use Paul again. 

Review of work in Woodston

Review Date:
11th August 2020

Summary:

I needed my kitchen sink waste pipes to be repaired as water was pouring out of the joints.

Comments:

Paul arrived introduced himself. I took him through to the kitchen. He told me it would be a bit fiddly and I would need a new waste unit. He then took 2 pictures on his phone. I asked him for a ballpark figure, he said he would get back to me. He left and I didn't see or hear from him again. I would not recommend him if this is the way he treats customers. He wasted my time, I had another plumber telling me he would be able to come over the same day. I told the other plumber that I already had a plumber coming out to me. The result of this was me not being able to use my kitchen sink for another 2 days and I am disabled and had to carry washing up water into the bathroom to get rid of it.

Response from Paul Smith
Further to my contact upon receiving the review above, I would like to extend my sincere apologies again for the delay caused which was due to the plumbing merchants awaiting delivery of the part, as explained. I was aware that you had a bucket under the kitchen sink as a temporary measure for your washing up and I am so sorry to hear that this needed to be emptied upstairs. This is an exceptional situation and I would like to reassure you that I always try to deal with plumbing leaks as a matter of urgency. My apologies again for the inconvenience caused.

Review of recommended plumber in Peterborough

Review Date:
11th August 2020

Summary:

Replace shower and kitchen tap.

Comments:

Paul was recommended to me through a friend. I was impressed with Paul’s workmanship.

We had unexpected complications with pipes and water tank which were handled really well, the job was completed efficiently and showed a high level of knowledge. I would recommend Paul to others.

Review of recommended plasterer in Orton Wistow, Peterborough

Review Date:
27th July 2020

Summary:

Fix leak from overflow pipe.

Comments:

From the description of the issue provided to Paul before he arrived, he knew exactly what he needed to do.

He arrived promptly and got straight to work on the cold water tank in the loft. He discussed what the issue was with us and then quickly and efficiently changed the ballcock in the tank. 

Problem sorted!

Thanks Paul.

Review of recommended plumber in Hampton, Peterborough

Review Date:
21st July 2020

Summary:

Plumbing work. 

Comments:

Excellent job. Professional and knowledgable, Paul did a thorough job and was very tidy.

Would definitely use Paul again and also recommend him. 

Review of recommended plumber in Ramsey

Review Date:
14th July 2020

Summary:

Replacing kitchen mixer tap.

Comments:

Paul responded very quickly to enquiry, gave reasonable estimate and came promptly to do the work. Despite being very fiddly, he soon completed the job and left everything very tidy. 

A pleasure to meet him and highly reccomended.

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