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Review of recommended locksmith in Peterborough

Review Date:
4th July 2020

Summary:

Change to three locks on moving home. Replacement of two mechanisms.

Comments:

From my first phone contact with Gary I realised he was very different from the other firms I'd contacted. He asked far more questions and gave more options to my initial query.

Gary was able to visit promptly, and arrived on time. He replaced one lock, and was willing to reuse one we already had for the second lock. He gave the mechanism a service and warned us it would need replacing in the near future, but did not put any pressure on us to have it done immediately.

The third lock and mechanism was more problematic, so it was necessary for replacement parts to be ordered. We arranged a suitable date. Unfortunately the parts did not arrive  as planned. In the current climate we were not surprised, but Gary was most apologetic that this had happened, even though it was outside of his control. The replacement parts were received and fitted a few days later at a time to suit us.

Gary and his partner kept us updated well, and Gary always fully explained what he was doing. His prices are excellent, he's a very tidy worker and is willing to spend extra time using his skills to get a cost effective solution.   

Review of recommended locksmith in Hampton, Peterborough

Review Date:
2nd July 2020

Summary:

Fix patio door and lock.

Comments:

I have no words to describe the amazing help that Gary was to us in helping to fix our patio door and lock. Initial contact time to completing the work was less than 24hrs. Gary was extremely informative and talked us through every step he was doing so my husband and I knew what was happening. He was very safe and respective of social distancing guidelines.

After half an hour the problem was fixed and Gary made sure we were happy with everything he had done before he considered finishing the job.

I would definitely use Gary again and more than happy to recommend him to anyone in need of a locksmith. An honest business man with great ethics. 

Review of recommended locksmith in Peterborough

Review Date:
27th June 2020

Summary:

Diagnosed issue with our front door not closing properly and also described and subsequently demonstrated how easy our door lock was to break (we asked for the demonstration). Cleaned and serviced the mechanism and replaced the lock. He will replace the mechanism next week at our request. 

Comments:

Gary is as good as his word. He is friendly, helpful and very quick to respond. He is genuine and cares about the work that he does. He did his absolute best to make our repairs as cheap as possible while also explaining clearly what was required. He provided us with options at various stages so we were able to make informed choices.

I would not hesitate to recommend him, especially with no call out charges and no hourly rate! His work is quality and second to none! 

Review of recommended locksmith in Peterborough

Review Date:
26th June 2020

Summary:

Fix patio doors.

Comments:

Lovely man and van. Punctual and smart - he knew what he was doing. Diagonised the issue fast!

Will recommend him to others.

Review of recommended locksmith in Hampton Vale, Peterborough

Review Date:
24th June 2020

Summary:

The door to my flat slammed shut and guess what? I was locked out with all my keys inside. I knew this could cost me around £100, and I was sad what a mistake to make but I did my research and I thought I would check Safe Local Trades as I have used it before and there was Gary the Locksmith Doctor.

Comments:

Gary arrived early, he was ace, an all round top man. He does so much community work outside of breaking into peoples homes, legally of course. He made the job look simple and he charged me a more than reasonable price, in fact it was an excellent price. Less that 5 mins to get in my flat. I am glad Gary is not a burglar. Faultless friendly and trustworthy service. Thank you again Gary.

Review of recommended locksmith in Peterborough

Review Date:
19th June 2020

Summary:

Serviced front door lock and gear mecanism, made an excellent job.

Comments:

Very thorough and clean and tidy when work was finished.

Review of recommended locksmith in Hampton Vale, Peterborough

Review Date:
16th June 2020

Summary:

Two locks changed and one (more complex lock) considered and solutions provided.

Comments:

Excellent service and work. Very clean and tidy. Happy customer.

Review of recommended locksmith in Eye Green, Peterborough

Review Date:
16th June 2020

Summary:

Fix the back door lock.

Comments:

My back door lock had not been working properly for quite some time and it became really difficult to lift the handle to lock. As an 81 year woman living alone, I found myself in a position where it had got so bad, I was afraid to unlock the back door in case I couldn't lock it again and wouldn't want this to happen in an evening.

I called Gary and he was so caring, considerate and accommodating as he knew how desperate I was. He managed to juggle his appointments around so that he could get to me and resolve the issue. 

I simply cannot praise him highly enough. He was absolutely brilliant; kind, patient and has a very calm demeanour. Such a lovely man.

When it was fixed, he asked me to try and open and close it. I could not believe how easy it now was, having had to use so much force before. I am so very grateful.

I will be having Gary back again at a later date to deal with two other doors that are not closing properly.

I would highly recommend Gary to anyone. He is one in a million.

Thank you Safe Local Trades for recommending him to me.

Review of recommended locksmith in Parnell, Peterborough

Review Date:
15th June 2020

Summary:

My mobility scooter was locked in the garage and I couldn't get in as the lock was broken.

Comments:

Gary responded quickly and worked very hard to sort the issue. Lovely, lovely man who has a lot of patience and determination.

He managed to repair the lock - others may have chosen to replace it!

Many thanks again Gary.

 

Review of recommended locksmith in Hampton, Peterborough

Review Date:
15th June 2020

Summary:

Front door lock mechanism seized.

Comments:

Gary responded to our contact text very promptly and fitted our urgent requirement into his schedule for the day. He kept us updated as to his expected time of arrival. He was very polite and explained what he found and gave us options on the method of repair and costs. Very reasonable price and excellent service. Would definitely recommend.

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